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� Scope of Work -Conversion to UC Enhanced Project Overview Quoting to convert the existing ITS VoIP Basic phone system to the ITS UC Enhanced Platform which offers improved features, reliability, and capabilities. • System programming will be replicated from the existing phone system to ensure there is a seamless transition. • All desk phones will be upgraded to the T54W, with the exception of 2 new T76P Cordless requested by the customer. • We will re -purpose existing Yealink devices (approx. 3) as they are compatible on the enhanced platform. We will also re - purpose the 4 analog adapters for Conference phones and door strike which are compatible as well. • We will handle the porting process for all 113 DIDs on the system to ensure continuity of service. Installation: The system and new phone equipment will be provisioned in advance for the new platform and installation dates will be scheduled with the client to roll out the platform to all sites over the course of a few days. During the transition, we will utilize call forwarding to ensure a smooth process. Repurposed devices, mentioned above, will be provisioned while the technician is onsite. After all equipment is live on the new platform, a disconnection will be submitted for the remaining services and numbers on the legacy platform, which are no longer needed or in use. User Training: The project team will provide a onsite and remote training to users on how to use the phones and navigate the web portal and mobile applications. More detailed Admin training will be offered to the members of the administrative team who will be managing the system. Time frame: The installation of the hosted phone system is expected to take 2-4 weeks to complete, subject to the availability of resources and coordination with the customer. Responsibility: The project team will be responsible for delivering all the items outlined in this scope of work. The Client will be responsible for providing access to the necessary resources, documentation and infrastructure required for the installation.