IT POSITION - Laserfiche WebLink

Browse Search

A T r a d i t i o n o f E x c e l l e n c e S i n c e 1 9 7 2 5800 Stanford Ranch Road, Suite 410, Rocklin, California 95765 Phone: 916/630-4900 Fax: 916/630-4911 Website: www.ralphandersen.com September 3, 2021 To: Shelly Howell, Human Resources Supervisor Conejo Recreation and Park District From: Doug Johnson, Vice President Jeff McMurdo, Consultant Ralph Andersen & Associates Subject: Information Technology Assistant At your request, Ralph Andersen & Associates has developed a new class specification and salary recommendation for a new Information Technology Assistant classification. In developing this new class specification, information included in the draft class specification prepared by the District was utilized. For purposes of determining the appropriate salary, this new classification was evaluated relative to other classifications at the District. The following presents an overview and analysis of this new classification and the resulting recommendation. A copy of the class specification developed as part of our analysis will be forwarded under separate cover. Overview of Request and Analysis Conejo Recreation and Park District is creating a new Information Technology Assistant position/classification within the Management Services Division in order to provide support within the Information Technology Department including assisting employees with issues and questions, asset tracking, resource coordination, and creating training materials. Specifically, this position will: • Assist end users with information technology related questions and issues. • Respond to inquiries and requests and provide assistance for District systems and programs including systems at remote sites; coordinates activities by users and information technology staff to resolve inquiries. • Track and maintain information technology assets, check equipment in and out as needed, and maintain inventory. • Assist in developing training materials and guides for information technology applications. • Maintain work, time and material records and preventive maintenance schedules. • Install hardware, software and peripheral equipment; updates help desk software as necessary. • Support District computer labs, ensuring computers are up to date and in good working condition.