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Conejo Recreation & Park District <br />GENERAL MANAGER <br />Jim Friedl <br />DATE: March 7, 2019 <br />TO: Board of Directors <br />FROM: Jim Friedl, General Mana <br />SUBJECT: Acquisition of Reservati ns are <br />RECOMMENDATION <br />BOARD OF DIRECTORS <br />Susan L. Holt, Chair <br />Joe Gibson, Vice Chair <br />George M. Lange, Director <br />Ed Jones, Director <br />Chuck Huffer, Director <br />GENERAL MANAGER EMERITUS <br />Tex Ward <br />Appropriate $70,000 in the fiscal year 2018-2019 equipment replacement reserve fund for <br />a custom reservation system. <br />2. Authorize General Manager to approve professional services agreement with Nine Planets <br />for the development of a reservations system software, at a cost of $63,000. <br />DISCUSSION <br />Current System — ActiveNet <br />The District has been using ActiveNet for facility reservations. ActiveNet is a hosted, independent <br />software platform provided by The Active Network. The system charges based on an annual fee <br />and a per transaction fee. <br />The District expends approximately $14,000 per year in fees and we have been informed that our <br />fees will be going up approximately 3% next year. <br />ActiveNet released a new system last year and it does not accommodate the number of facilities <br />CRPD has so we are currently using the old system, which ActiveNet is scheduled to turn off in <br />the next year. District employees have voiced numerous issues and concerns with the ActiveNet <br />system such as: the search engine cannot bring up all our fields at one time hindering our ability <br />to see availability of fields. This makes it very difficult and time consuming for our staff to schedule <br />field rentals. The ActiveNet customer service support center was also relocated making it difficult <br />to get accurate information and quick service. <br />ADMINISTRATIVE OFFICES <br />403 West Hillcrest Drive - Thousand Oaks, CA 91360-4223 <br />(805) 495-6471 • FAX: (805) 497-3199 - Email: parks@crpd.org - Website: www.crpd.org <br />